The Center for the Healing Arts (referred to as “we,” “our,” or “us”) values the trust and privacy of our clients, students, staff, and community members. We are committed to safeguarding your personal information and maintaining transparency about how we use it. This Privacy Policy outlines what information we collect, how we use it, and the measures we take to protect it.

1. Information We Collect

We may collect personal and sensitive information to provide our services, comply with legal obligations, and improve our offerings. Information we collect includes, but is not limited to:

  • Personal Information: Name, contact information (email address, phone number, address), date of birth, and emergency contact details.
  • Sensitive Information: Medical history or conditions, prior massage or therapy treatments, and other health-related information relevant to delivering safe and effective services.
  • Payment Information: Payment card details, billing address, and other relevant financial data (processed securely by third-party providers).
  • Communication Data: Details of inquiries or messages exchanged between you and our team for scheduling, feedback, or support.

2. How We Use Your Information

We collect and use your information to:

  • Provide and manage our services, including scheduling, communication, and billing.
  • Deliver personalized treatment and education experiences tailored to individual needs.
  • Maintain our records for quality control, safety, and legal compliance.
  • Respond to your questions, feedback, or inquiries about our services or programs.
  • Improve our website, services, and educational offerings based on usage and feedback.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. Your information may be shared in the following circumstances:

  • With Service Providers: We may share information with trusted third-party vendors and service providers (e.g., payment processors, scheduling platforms) who assist us in operating our services. All vendors are required to follow strict confidentiality agreements and meet high standards of data protection.
  • For Legal Reasons: We may disclose your information if required by law or to respond to legal processes, protect our rights, or enforce our policies.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include encryption, secure access control, regular audits, and staff training on data protection.

Despite our best efforts, no security measures can be guaranteed to be 100% secure. We encourage our clients and community members to protect their personal information, especially when accessing our website or online services.

5. Your Rights

You may have rights regarding your personal information, including the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate information.
  • Request deletion of your personal information, subject to certain legal obligations.
  • Withdraw your consent for specific uses of your information, where consent is the basis of processing.

If you wish to exercise any of these rights, please contact us using the details below. We will respond to your request as promptly as possible and in accordance with applicable laws.

6. Retention of Information

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy or as required by law. Once we no longer need your data, it is securely destroyed or anonymized.

7. Children’s Privacy

We are committed to protecting the privacy of children. Our services are not intended for children under the age of 16, and we do not knowingly collect or solicit personal information from anyone under 16 without verified parental consent. If you believe we may have collected such information, please contact us so we can take appropriate measures.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the “Effective Date” revised accordingly. We encourage you to review this page periodically for the latest information.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out to us at:

Center for the Healing Arts
hello@centerforthehealingartsnj.com
856-552-2273

This Privacy Policy reflects our commitment to protecting your personal and sensitive information. Thank you for trusting us with your privacy.